Real help. Real fast.
Call or text (650) 215-6464
Most replies within minutes · Mon–Fri 8–5 PT
Or [email protected] 24/7
Call or text (650) 215-6464
Most replies within minutes · Mon–Fri 8–5 PT
Or [email protected] 24/7

From our warehouse to your project—fast, insured, and flat‑rate.
Over 99.6 % of our cartons arrive in perfect condition. They’re all fully insured and are delivered by one of our premium partners.
Every order is packed to exceed industry best practices using our field-proven configurations. For example, large-format tiles are set vertically in “solider stacks” to minimize stress and edge impact, and most orders are shipped on crates or pallets. We defend your product’s integrity.
We’ll rush free replacements or issue a full refund within one business day of proof. No back‑and‑forth, no waiting weeks. That’s our SolidSafe™ Promise. And, please, follow these steps:
Lightning‑fast dispatch
The carrier will call you to schedule within 48 hours—book the drop‑off when your crew is on‑site. (Please follow this step to avoid storage fees.)
After our trusted carriers pick up your order, we email you a tracking number. It may take 1-2 days post-shipment for the tracking details to become active.
Bigger orders lower (or free) shipping.
Flat-Rates excludes countertop slabs and sale/specially priced products. Very rarely, orders aren't covered by Flat-Rate Shipping. In that case, you can choose a custom shipping quote or to cancel the order.
Use coupon code LocalPick at checkout in the "Sample code" to waive shipping fees.
Once your order is confirmed, we’ll email you the pickup location and earliest available pickup time.
Please note: pickup locations are never at our main office in Anaheim—no products are stored there.